Privacy Policy

Definition of personal data

Personal data refers to information that can identify you and is not publicly available, such as: name, address, phone number, or email address. This privacy protection policy applies only to ottocast.tw and does not apply to individuals not employed or managed by ottocast.tw.

Types of personal data collected

• When you register for an ottocast.tw account, use the ottocast.tw platform or services, purchase products on the platform, use the ottocast.tw application, fill out surveys, participate in any form of interviews, contact customer service by phone or email, participate in giveaways and lottery activities, interact with ottocast.tw on social media platforms, or provide personal data for any reason, ottocast.tw will collect your personal data.
• When you register on ottocast.tw, we will ask for your name, email address, date of birth, gender, and other information. When you use certain specific services, we may also ask for your contact address, credit card information, contact phone number, and other relevant information. Once you register for an ottocast.tw account and log in to our services, we can identify you.
• If you register on ottocast.tw using your social media account, or link your ottocast.tw account with a social media account, or use any social features of ottocast.tw, we may access the information you voluntarily provided to the social media account provider under their policy, and we will continue to manage and use the relevant personal data in accordance with this privacy policy.
• Like most websites and mobile applications, ottocast.tw also automatically receives and records your IP address, as well as information about the device you use to access this platform or information sent by that device, which typically includes operating system, browser type, mobile device type, referring website address, and your interaction behavior with the ottocast.tw platform or mobile application.
• In addition, cookies from the browser will be used to help this platform record your previous visit information, which will be associated with your personal account when you log in again. This information will also be included in anonymous statistics to help us understand how visitors use the ottocast.tw platform. If you want to refuse the use of cookies, please select the appropriate settings on your browser.

How personal data is used

ottocast.tw will only collect, process, and use personal data based on the following circumstances, including member management and services, information communication services, online shopping, advertising, business activities, and other specific purposes related to the management of contracts, similar contracts, or legal relationships.

• Responding to, processing, and meeting your needs for product transactions, delivery, or other services
• Based on customer relationship management, contacting you via phone, text message, email, or other means
• Conducting data analysis, surveys, product development, and other related research to understand your usage of the ottocast.tw platform, thereby enhancing customer experience
• For marketing or advertising purposes, sending you information about relevant products, services, and offers on the ottocast.tw platform in various formats

Notification message terms

ottocast.tw will send important messages to you via LINE notification messages. Even if you are not a friend of ottocast.tw, you can still receive notification messages. The notification messages sent by ottocast.tw are limited to effective and important messages for you, messages for advertising or other purposes will not be sent.

To receive notification messages, the following three conditions must be met:

1. The phone number set in the LINE account matches the phone number sent by ottocast.tw
2. The LINE account has agreed to receive notification messages in the LINE APP settings
3. The LINE account has not blocked messages from the LINE official account

To change the notification message settings, follow these steps:

1. Click "Friends" > "Settings"
2. Click "Privacy Settings"
3. Click "Provide Usage Data"
4. Click "Notification Messages"
5. Toggle "Receive Notification Messages." After turning off "Receive Notification Messages," you will not receive notification messages from any business official accounts or certified official accounts

Data sharing and disclosure

Unless it is to provide you with the products or services you requested, obtain your authorization, or in the following circumstances, ottocast.tw will not provide or share your personal data with any unrelated parties or non-affiliated companies:

• We provide this data to trusted partners who have signed confidentiality agreements with ottocast.tw to perform business or work with us. These companies may use your personal data to assist ottocast.tw in matters related to the products and services we and our marketing partners provide and to communicate with you. However, these companies do not have independent rights to share this data.
• We respond to subpoenas, court orders, or legal processes, obtain or exercise legal rights, or defend against litigation requests.
• We believe it is necessary to share your personal data to investigate and prevent illegal activities, suspected fraud, situations posing potential threats to personal safety, violations of ottocast.tw's terms of service, or to take action in response to the above situations, or as required by law.
• If all or part of ottocast.tw's business is acquired or merged by another company, we will transfer your personal data to that company. In such cases, ottocast.tw will notify you before your personal data is transferred and a different privacy policy applies.

Member inquiry, modification, and deletion of personal account data services

You can inquire, view, and modify your personal ottocast.tw account data at any time. ottocast.tw will send marketing messages to your email inbox, and if you wish to stop receiving such messages, you can unsubscribe from these messages according to the instructions in the received messages. If you want to delete your ottocast.tw account, please email support@ottocast.com.

Confidentiality and security

ottocast.tw has taken physical, electronic, and procedural protective measures that comply with regulatory requirements to ensure that your personal data is secure in our systems. In addition, we will limit access to your personal data to employees who we reasonably believe need to access this data to provide you with products or services or to complete their work.

Revisions to the privacy protection policy

ottocast.tw may revise this policy from time to time. When we have significant changes in the processing of personal data, we will send a notification to the email address associated with your ottocast.tw account or post a notice on our website.

Questions and suggestions

If you have any questions or comments regarding this privacy policy, please contact us through the following means:
Email: support@ottocast.com
Please note that this privacy policy applies in conjunction with Facebook's terms of service and privacy policy.